When you make a purchase from Aquaticparadiseonline.com you can buy with 100% confidence. Each customers purchase comes with a commitment from the AP team for the health and well being of your animals. No one cares more about the health of your new inhabitants. No hassles, just provide us with a photo of the coral within 10 days.
We give you the following 100% Guarantee:
If your new coral addition does not stay alive for 10 days we will issue you a store credit or replacement with the same coral.
The following applies to our 10-Day Guarantee…
- Email us with a clear picture of the deceased specimen within 10 days of delivery time posted by FedEx.
- 10-Day Guarantee begins on the initial delivery date.
- Please do not discard the specimen without AP authorization, doing so will void the guarantee.
- Please do not ship the coral(s) back without AP consent as this will void the guarantee.
- We do not refund or credit any shipping costs.
- Guarantee applies to online orders only.
- No refunds on livestock.
*Livestock credit cannot be used for shipping. We do not cover shipping charges.
*Packs & discounted corals get either replacements or credit for amount paid, not items original price.